1. Introduction and Data Controller
This Privacy Policy informs you about the nature, scope, and purpose of the processing of personal data (hereinafter referred to as “Data”) within the scope of our website https://moesbarbershop.com/ and our business operations.
The controller responsible for data processing under applicable data protection laws is:
MOE’S Barbershop
Address: Jumeirah Living Marina Gate, Dubai, United Arab Emirates
Contact: info@moesbarbershop.com
Phone: +971 434 044 42
2. Types of Data Processed and Purposes
We process data that you provide to us directly, as well as data that is collected automatically when you visit our website.
| Data Category | Purpose of Processing | Legal Basis (if internationally applicable) |
| Contact Data (Forms, Email) | Responding to inquiries, service communication. | Contract Performance / Legitimate Interest |
| Booking Data (Name, Email, Phone, optional Payment) | Appointment management, confirmation, and reminders. | Contract Performance (Booking agreement) |
| Usage Data (IP address, Device info, Access time) | Ensuring the functionality and security of the website. | Legitimate Interest |
| Marketing Data (Email for Newsletter) | Sending marketing information and promotions. | Consent |
| Video Recordings (CCTV) | Protection of property, theft prevention, security purposes within the shop. | Legitimate Interest (Security) |
3. Data Processing by External Service Providers (Third Parties)
We utilize external service providers to assist us in delivering our services.
3.1. Booking Management (Fresha)
We use Fresha for managing our online appointments.
Data Processed: Name, email address, phone number, selected service, booking time. Optionally: Payment information for reservation purposes.
Purpose: Enabling online appointment booking and overall client management.
Important Note: The processing of data by Fresha is subject to their own privacy policy. Please consult Fresha’s website for their specific policies.
3.2. Web Analytics and Marketing (Google)
We use services from Google Ireland Limited (or Google LLC, USA) to analyze our website and manage marketing activities.
Google Analytics: We use Google Analytics for statistical analysis of user behavior on our website, helping us to improve the site.
Google Ads Tracking: We use Google Ads Tracking to measure the effectiveness of our advertisements and optimize our campaigns.
Data Processed: IP address (potentially truncated), Cookies, usage behavior, device information.
3.3. Cookies
We use a simple Cookie Banner to request consent.
Cookies are small text files stored on your device.
We use cookies to ensure website functionality and to track usage for analysis and marketing purposes (see section 3.2).
You have the option to refuse or delete cookies via your browser or through our cookie banner.
4. Newsletter
We offer the possibility to subscribe to our newsletter.
Collection: When you sign up, we collect your email address and any other voluntarily provided information.
Process: The registration is immediate and does not use a Double Opt-In procedure.
Unsubscribing: You can unsubscribe from the newsletter at any time via the unsubscribe link included in every email.
5. In-Shop Data Processing
5.1. Customer Profiles
We maintain digital customer cards or profiles in the salon to ensure service quality and consistency. These profiles contain service history and personal preferences.
5.2. Video Surveillance (CCTV)
Video surveillance is utilized within the premises of MOE’S Barbershop.
Purpose: Recordings are exclusively used for property protection, theft prevention, securing evidence, and the safety of our clients and staff.
Storage Duration: Recordings are stored only for as long as necessary for the stated purposes, unless a longer retention is required by law or for securing evidence.
6. Social Media References
Our website contains simple references (links) to our social media pages (e.g., Instagram, Facebook).
Once you click on these links, you leave our website, and the subsequent data processing is governed by the respective social media platforms’ policies.
7. Data Security and Storage
Retention Period: We store personal data only for as long as necessary to fulfill the respective purposes (e.g., active customer relationship, legal retention periods).
We implement technical and organizational security measures to protect your data against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons.
8. Your Rights
Under applicable laws, you have various rights regarding your personal data. These include:
Right of Access: You have the right to request confirmation as to whether your data is being processed, and to obtain information about that data.
Right to Rectification: You can request the correction of inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): You can request the deletion of your data, provided processing is no longer necessary, and no legal retention obligations prevent it.
Right to Object: You can object to the processing of your data for marketing purposes or based on legitimate interests.
To exercise your rights, please contact us at info@moesbarbershop.com.
9. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time to adapt it to changes in legal requirements, our services, or data processing activities. The current version will always be available on our website.